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Product Warranty and Support

Locate the brand name of your product below to find the proper company to contact for warranty or support.

If your product is past the warranty and/or you would like to find a local service center, use our service center locator here. Big Toys USA Service Center Locator


MotoTec:
MotoTec offers a 30 day parts replacement warranty. Warranty is handled by us, Big Toys USA, please create a trouble ticket from the link below.

Support Ticket System:
http://support.bigtoysusa.com

Mini Motos:
Mini Motos offers a 30 day parts replacement warranty. Warranty is handled by us, Big Toys USA, please create a trouble ticket from the link below.

Support Ticket System:
http://support.bigtoysusa.com

Feber:
Feber offers a 6 month parts replacement warranty. Warranty is handled by us, Big Toys USA, please create a trouble ticket from the link below.

Support Ticket System:
http://support.bigtoysusa.com

Injusa:
Injusa offers a 6 month parts replacement warranty. Warranty is handled by us, Big Toys USA, please create a trouble ticket from the link below.

Support Ticket System:
http://support.bigtoysusa.com

Toys Toys:
Toys Toys offers a 6 month parts replacement warranty. Warranty is handled by us, Big Toys USA, please create a trouble ticket from the link below.

Support Ticket System:
http://support.bigtoysusa.com

Big:
Big offers a 6 month parts replacement warranty. Warranty is handled by us, Big Toys USA, please create a trouble ticket from the link below.

Support Ticket System:
http://support.bigtoysusa.com

Evo/UberScoot Powerboards:
Evo/UberScoot Powerboards offers a 60 day parts replacement warranty. Warranty is handled by us, Big Toys USA, please create a trouble ticket from the link below.

Support Ticket System:
http://support.bigtoysusa.com

Kalee:
Kalee offers a 30 day parts replacement warranty. Warranty is handled by us, Big Toys USA, please create a trouble ticket from the link below.

Support Ticket System:
http://support.bigtoysusa.com

Wheelman:
Wheelman offers a 30 day parts replacement warranty. Warranty is handled by us, Big Toys USA, please create a trouble ticket from the link below.

Support Ticket System:
http://support.bigtoysusa.com

ScooterX:
ScooterX offers a 30 day parts replacement warranty. Warranty is handled directly by ScooterX. To receive service, please fill out their warranty form.

ScooterX Warranty Form:
http://www.scooterx.biz/en/content/5-submit-warranty-claim

Emad:
Emad offers a 90 day parts replacement warranty. Warranty is handled directly by Emad. To receive service, please call their service center.

Emad Service Center:
407-767-8429

NPL (National Products Limited):
NPL offers a 90 day parts replacement warranty. To receive service, please call their service center.

NPL Service Center:
877-743-3899

Fisher Price:
Fisher Price offers a 1 year bumper to bumper warranty and 6 months on the battery. To receive service, please call their service center.

Fisher Price Service Center:
Phone: 800-432-5437

Kid Trax:
Kid Trax offers a 1 year bumper to bumper warranty and 6 months on the battery. To receive service or to purchase parts please call their service center.

Kid Trax Service Center
Phone: 877-741-6154

If you have an older model (models that do not have a serial number under the seat) sold under the name Dorel Juvenile Group, then please call 800-544-1108